All rooms have floor to ceiling windows, with Superior rooms featuring views of the historic Country Club Plaza, a Spanish-style marketplace. Pets left unattended must be in a kennel. I don’t know of any hotel in the United States that does not have a cancellation policy. Thanks for letting us know you did! Try again, “We liked the close proximity to the Country Club Plaza.”, “Friendly staff, nice size room with lots of.quality amenities. Breakfast was not served this trip due to covid.....love the location.....love the room and love the view from the room:) This is our favorite place to stay when we come to KC! About InterContinental Kansas City at the Plaza, Welcoming Booking.com guests since Nov 16, 2011. When you telephoned the hotel on October 9 to cancel the reservation, it was explained to you a cancellation fee would be charged due to the late cancellation. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Which room amenities are available at InterContinental Kansas City at the Plaza? Shops and restaurants of the Plaza within easy walking distance. Booking.com™. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Your contribution should be yours. See what other travelers asked before staying at InterContinental Hotel KC. John, the Bellmen has been at this hotel for 25 years (when it also was a Ritz-Carlton & Fairmont) & he was so very helpful in getting us a reliable & honest cab ride to the airport (ask for Fadi with zTrip- an app). So very accommodating on how we like our coffee & tea! Children 18 and above are considered adults at this property. Selecting will reload the avid hotels Website in this browser window. We were given a bad view initially, but when I asked if a better view was available, she gave us a room with an outstanding view that made all the difference.”, “Great location, great pool (pool service, Ben, was wonderful), clean. If your plans change, you can cancel free of charge until free cancellation expires. Calls to 0871 numbers, when dialed from the UK, cost 13p per minute. Booking.com’s role is to be a feedback distributor for both guests and properties. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The standard cookie policy for this website is to allow all cookies. Parking charges include 24-hour in-and-out privileges. I had an issue with the elevator because the front desk attendant did not explain it correctly as I stayed on the 11th floor he did not tell me I needed to use the key card on the keypad to get past level 9 so I was stuck on the elevator for about 20 minutes trying to figure it out”, “Beautiful. Designed for the modern traveler, each suite features Italian marble bathrooms, and full access to the Concierge Lounge. ATM: Need cash? Enjoy a gorgeous View of Kansas City's Country Club Plaza, Relax and enjoy the private concierge lounge. However, when I checked out, the clerk said the bill would be emailed to me. Is there a loyalty program to join or are other types of affiliations accepted for the free internet connection? Dear Guest,We love it when "locals" visit the hotel!We're really glad you enjoyed the InterContinental's "High Tea" experience. We stayed on the wing side of the building where we had an amazing view of the Plaza and its stores, being able to plan out our shopping route for the day. The deluxe suite provides spacious comfort for your stay. Conveniently located restaurants include Eddie V's Prime Seafood, Jack Stack Barbecue, and Gram & Dun. We had the daily use of the concierge service and was able to enjoy many wonderful shops and restaurants within walking distance. Been to InterContinental Kansas City at the Plaza? Selecting will reload the Staybridge Suites Website in this browser window. Are pets allowed at InterContinental Kansas City at the Plaza? Many efforts and steps have been taken to ensure guests feel safe at the hotel while COVID-19 is still a concern, so we’re glad you felt very safe during your last experience. Please know we appreciate your recommendation of the hotel to other travelers. Robin does a wonderful job and we'll be sure to share your comments with her.Please know we appreciate you posting your comments on Trip Advisor and awarding the hotel a 5-star rating!Please visit us again soon!Sincerely,Don BreckenridgeGeneral Manager. My wife and I have been coming to the InterContinental for more than 15 years every January for our anniversary. Located in Kansas City (Country Club Plaza Area), InterContinental Kansas City at The Plaza is a 5-minute walk from Fountain of Neptune and 8 minutes by foot from JC Nichols Memorial Fountain. Great for Two Travelers. The Ewing and Muriel Kauffman Memorial Garden, Response from Don Breckenridge, General Manager at InterContinental Kansas City at the Plaza. Dear fionamcmanus27, Thank you for choosing the InterContinental Kansas City at the Plaza for your recent weekend trip with your friends. What topic(s) do you want to know more about? Took great Covid precautions. Lacked in some amenities but given COVID-19 this was understandable. Standard network rates apply. On the afternoon of October 9, you cancelled your reservation for arrival on October 9. Key access entry from the garage is required between 11 pm and 6 am. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Pick your preferred language. I would definitely come back to stay here next summer on my annual trip to KC. Share your experience! We do have a limited number of microwaves available upon request.

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